New Linguistics Guide
Linguistics: The future of successful customer service
Applying techniques based on the scientific study of language will allow your customer service team to achieve operational excellence by understanding what customers
Download our latest guide, to find more about
linguistics today and its use within the customer service environment.
By working with software that has strong linguistic capabilities, you will gather invaluable insight to take your business forward.
How we can help you
Eptica is a global provider of multichannel customer interaction software, including Web Self-service, Social Customer Service, Email Management, Chat, Fax-Letter- SMS and Knowledge management for Customer Service.
Available on premise or SaaS, Eptica software enables website and customer service channels to improve quality of service, resolve enquiries faster, reduce costs and maximize every sales opportunity.
- 4 December 2013
- Hastings Direct chooses Eptica’s Multi Channel Customer Email & Knowledge Management Platform
- 19 November 2013
- Eptica launches advanced customer service software, powered by linguistic technology
- 24 September 2013
- Mind Candy Supports over 80 Million Moshi Monsters with Eptica